For shipped orders,to view estimated shipping times for your orders, please visit your Order History and click "DETAILS" for more information. You can track your package's delivery progress at any time from this area
1. If the status of your order shows your package is at your local post office, then, you just need to simply go to pick it up.
2. If you cannot find any update order status, and it has already passed the estimated delivery date, please be free to submit a refund request. Please visit your Order History and click "DETAILS" to click REQUEST REFUND. Then, our support team will handle it for you.