If you have not receive the package yet, please check below points:
1.The orders are still in transit
*You may not notice that we have stated a shipping time on each product page, and you will also see the estimated delivery date in your account. You just need patiently wait few days more
2.Your orders arrived at your local post office or custom
*You can refer to how to track order to see your order status, if the tracking says that it is at local post office or custom, you are suggest to contact them locally.
3.The tracking says delivered but not received
*If the tracking says delivered, and you actually not get it, you are suggest to check with your local post office with your tracking number for more details. Or if nothing find, you are suggest to request a refund.